Get Help

Check the FAQ below or send us a message. We typically respond within 24 hours.

Common Questions

How do I cancel or change my plan?

Log in to your dashboard and go to Settings. You can upgrade, downgrade, or cancel your subscription at any time. Changes take effect at the end of your current billing period.

I forgot my password. How do I reset it?

Click 'Log in' and then 'Forgot password?' to receive a reset link via email. If you don't see the email, check your spam folder.

How do I get started with PodNotes?

Sign up for a free account with 30 minutes of audio processing. Upload your podcast audio or paste a transcript, and PodNotes generates show notes, social posts, and blog content automatically.

My audio file didn't process correctly. What should I do?

We support MP3, WAV, M4A, and MP4 files up to 240 minutes. Make sure your file isn't corrupted and has clear audio. If the issue persists, contact us using the form below.

Contact Us

Or email us directly at support@palavir.co